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Insider Threat Matrix™

  • ID: DT049
  • Created: 03rd June 2024
  • Updated: 25th July 2024
  • Contributor: The ITM Team

Social Media Monitoring

Social Media Monitoring refers to monitoring social media interactions to identify organizational risks, such as employees disclosing confidential information and making statements that could harm the organization (either directly or through an employment association).

Sections

ID Name Description
IF012Public Statements Resulting in Brand Damage

A subject makes comments either in-person or online that can damage the organization's brand through association.

IF017Excessive Personal Use

A subject uses organizational resources, such as internet access, email, or work devices, for personal activities both during and outside work hours, exceeding reasonable personal use. This leads to reduced productivity, increased security risks, and the potential mixing of personal and organizational data, ultimately affecting the organization’s efficiency and overall security.

IF021Harassment and Discrimination

A subject engages in unauthorized conduct that amounts to harassment or discriminatory behavior within the workplace, targeting individuals or groups based on protected characteristics, such as race, gender, religion, or other personal attributes. Incidents of harassment and discrimination may expose the organization to legal risks, potential reputational damage, and regulatory penalties. Additionally, individuals affected by such behavior may be at higher risk of retaliating or disengaging from their work, potentially leading to further insider risks.

MT020Ideology

A subject is motivated by ideology to access, destroy, or exfiltrate data, or otherwise violate internal policies in pursuit of their ideological goals.

 

Ideology is a structured system of ideas, values, and beliefs that shapes an individual’s understanding of the world and informs their actions. It often encompasses political, economic, and social perspectives, providing a comprehensive and sometimes rigid framework for interpreting events and guiding decision-making.

 

Individuals driven by ideology often perceive their actions as morally justified within the context of their belief system. Unlike those motivated by personal grievances or personal gain, ideological insiders act in service of a cause they deem greater than themselves.

MT021Conflicts of Interest

A subject may be motivated by personal, financial, or professional interests that directly conflict with their duties and obligations to the organization. This inherent conflict of interest can lead the subject to engage in actions that compromise the organization’s values, objectives, or legal standing.

 

For instance, a subject who serves as a senior procurement officer at a company may have a financial stake in a vendor company that is bidding for a contract. Despite knowing that the vendor's offer is subpar or overpriced, the subject might influence the decision-making process to favor that vendor, as it directly benefits their personal financial interests. This conflict of interest could lead to awarding the contract in a way that harms the organization, such as incurring higher costs, receiving lower-quality goods or services, or violating anti-corruption regulations.

 

The presence of a conflict of interest can create a situation where the subject makes decisions that intentionally or unintentionally harm the organization, such as promoting anti-competitive actions, distorting market outcomes, or violating regulatory frameworks. While the subject’s actions may be hidden behind professional duties, the conflict itself acts as the driving force behind unethical or illegal behavior. These infringements can have far-reaching consequences, including legal ramifications, financial penalties, and damage to the organization’s reputation.

IF008.006Inappropriate Usage of Social Media

A subject misuses social media platforms to engage in activities that violate organizational policies, compromise security, disclose confidential information, or damage the organization’s reputation. This includes sharing sensitive data, making unauthorized statements, engaging in harassment or bullying, or undertaking any actions that could risk the organization’s digital security or public image.

IF023.003Anti-Trust or Anti-Competition

Anti-trust or anti-competition violations occur when a subject engages in practices that unfairly restrict or distort market competition, violating laws designed to protect free market competition. These violations can involve a range of prohibited actions, such as price-fixing, market division, bid-rigging, or the abuse of dominant market position. Such behavior typically aims to reduce competition, manipulate pricing, or create unfair advantages for certain businesses or individuals.

 

Anti-competition violations may involve insiders leveraging their position to engage in anti-competitive practices, often for personal or corporate gain. These violations can result in significant legal and financial penalties, including fines and sanctions, as well as severe reputational damage to the organization involved.

 

Examples of Anti-Trust or Anti-Competition Violations:

 

  • A subject shares sensitive pricing or bidding information between competing companies, enabling coordinated pricing or market manipulation.
  • An insider with knowledge of a merger or acquisition shares details with competitors, leading to coordinated actions that suppress competition.
  • An employee uses confidential market data to form agreements with competitors on market control, stifling competition and violating anti-trust laws.

 

Regulatory Framework:

 

Anti-trust or anti-competition laws are enforced globally by various regulatory bodies. In the United States, the Federal Trade Commission (FTC) and the Department of Justice (DOJ) regulate anti-competitive behavior under the Sherman Act, the Clayton Act, and the Federal Trade Commission Act. In the European Union, the European Commission enforces anti-trust laws under the Treaty on the Functioning of the European Union (TFEU) and the Competition Act.