Social Media Monitoring refers to monitoring social media interactions to identify organizational risks, such as employees disclosing confidential information and making statements that could harm the organization (either directly or through an employment association).

Sections

ID	Name	Description
IF012	Public Statements Resulting in Brand Damage	A subject makes comments either in-person or online that can damage the organization's brand through association.
IF017	Excessive Personal Use	A subject uses organizational resources, such as internet access, email, or work devices, for personal activities both during and outside work hours, exceeding reasonable personal use. This leads to reduced productivity, increased security risks, and the potential mixing of personal and organizational data, ultimately affecting the organization’s efficiency and overall security.
IF021	Harassment and Discrimination	A subject engages in unauthorized conduct that amounts to harassment or discriminatory behavior within the workplace, targeting individuals or groups based on protected characteristics, such as race, gender, religion, or other personal attributes. Incidents of harassment and discrimination may expose the organization to legal risks, potential reputational damage, and regulatory penalties. Additionally, individuals affected by such behavior may be at higher risk of retaliating or disengaging from their work, potentially leading to further insider risks.
MT020	Ideology	A subject is motivated by ideology to access, destroy, or exfiltrate data, or otherwise violate internal policies in pursuit of their ideological goals. Ideology is a structured system of ideas, values, and beliefs that shapes an individual’s understanding of the world and informs their actions. It often encompasses political, economic, and social perspectives, providing a comprehensive and sometimes rigid framework for interpreting events and guiding decision-making. Individuals driven by ideology often perceive their actions as morally justified within the context of their belief system. Unlike those motivated by personal grievances or personal gain, ideological insiders act in service of a cause they deem greater than themselves.
IF008.006	Inappropriate Usage of Social Media	A subject misuses social media platforms to engage in activities that violate organizational policies, compromise security, disclose confidential information, or damage the organization’s reputation. This includes sharing sensitive data, making unauthorized statements, engaging in harassment or bullying, or undertaking any actions that could risk the organization’s digital security or public image.