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Insider Threat Matrix™

  • ID: DT010
  • Created: 25th May 2024
  • Updated: 25th July 2024
  • Platforms: Windows, Linux, MacOS,
  • Contributor: The ITM Team

Cyber Deception, Honeypot

A honeypot is a decoy system that mimics a legitimate system or service, enticing a malicious actor to interact with it. It records any interaction for later review.

Sections

ID Name Description
ME028Delegated Access via Managed Service Providers

An organization entrusts a Managed Service Provider (MSP) with administrative or operational access to its digital environment - typically for IT support, system maintenance, or development functions. This access is often persistent, privileged, and spans sensitive infrastructure or data environments.

 

The means is established when MSP personnel, including potential subjects, are permitted to authenticate into the client’s environment from systems or networks entirely outside the client's visibility or jurisdiction. These MSP endpoints may be unmanaged, unmonitored, or physically located in regions where customer organization's policies, incident response authority, or legal recourse do not apply.

 

This creates an unobservable access channel: the subject operates from infrastructure beyond the reach of the customer organization's logging, endpoint detection, or identity correlation. The organization is therefore unable to monitor or verify who accessed what, when, or from where—rendering all downstream actions unauditable by the customer organization's internal security teams, unless mirrored within the client-controlled environment.

 

The exposure can be compounded by the MSP’s internal controls (or lack thereof). Weak credential custody practices, shared administrative accounts, inadequate background checks, or poor workforce segmentation create conditions where privileged misuse or unauthorized access can occur without attribution or immediate detection. The subject does not require escalation—they begin with sanctioned access and operate under delegated trust, often without the constraints applied to internal staff.

 

This structural dependency - privileged access held externally, without enforceable oversight - creates the necessary conditions for an insider infringement to occur with low risk of interruption or accountability.

ME024.003Access to Critical Environments (Production and Pre-Production)

Subjects with access to production and pre-production environments—whether as users, developers, or administrators—hold the potential to exploit or compromise highly sensitive organizational assets. Production environments, which host live applications and databases, are critical to business operations and often contain real-time data, including proprietary business information and personally identifiable information (PII). A subject with access to these systems can manipulate operational processes, exfiltrate sensitive data, introduce malicious code, or degrade system performance.

 

Pre-production environments, used for testing, staging, and development, often replicate production systems, though they may contain anonymized or less protected data. Despite this, pre-production environments can still house sensitive configurations, APIs, and testing data that can be exploited. A subject with access to these environments may uncover system vulnerabilities, access sensitive credentials, or introduce code that could be escalated into the production environment.

 

In both environments, privileged access provides a direct pathway to the underlying infrastructure, system configurations, logs, and application code. For example, administrative access allows manipulation of security policies, user permissions, and system-level access controls. Similarly, access to development environments can provide insights into source code, configuration management, and test data—all of which could be leveraged to further insider activity.

 

Subjects with privileged access to critical environments are positioned not only to exploit system vulnerabilities or bypass security controls but also to become targets for recruitment by external actors seeking unauthorized access to sensitive information. These individuals may be approached or coerced to intentionally compromise the environment, escalate privileges, or exfiltrate data on behalf of malicious third parties.

 

Given the sensitivity of these environments, subjects with privileged access represent a significant insider threat to the integrity of the organization's systems and data. Their position allows them to manipulate or exfiltrate sensitive information, either independently or in collaboration with external actors. The risk is further amplified as these individuals may be vulnerable to recruitment or coercion, making them potential participants in malicious activities that compromise organizational security. As insiders, their knowledge and access make them a critical point of concern for both data protection and operational security.