Improper Denial

A subject uses organizational authority to deny another person a service, benefit, request, opportunity, access right, payment, review, or other outcome without a legitimate organizational basis.

Examples include:

• denying a legitimate customer request because of a personal dispute
• refusing an employee entitlement in retaliation
• blocking a supplier or applicant to benefit an associate
• rejecting an access request despite established eligibility
• withholding an approval to exert pressure on another individual