Insider Threat Matrix™Insider Threat Matrix™
  • ID: AF030.003
  • Created: 03rd August 2026
  • Updated: 03rd August 2026
  • Contributor: The ITM Team

Use of Disappearing or Self-Deleting Messages

A subject enables or uses a communication feature that automatically deletes messages after they are read, after a defined period, or when a conversation is closed, with the intention of reducing the communication evidence available to investigators.

 

The subject may use disappearing-message functionality within an approved corporate platform or through a non-corporate messaging application. Automatic deletion may be configured for an individual conversation, group, channel, workspace, or account. The subject may also change an existing conversation from persistent retention to temporary retention before exchanging information connected to an infringement.

 

This behavior differs from the manual deletion of corporate or non-corporate messages because the removal mechanism is established before or during the communication. Messages may disappear without a separate deletion action being performed after each message is sent.

 

Investigators should examine when the disappearing-message setting was enabled, who enabled it, the configured retention period, which participants were involved, and whether the setting was changed shortly before sensitive or suspicious communications occurred. The ordinary availability of an ephemeral messaging feature does not establish anti-forensic intent; classification should require evidence that the feature was deliberately used to reduce investigative visibility.