A third party uses deception, exploitation, or other unethical methods to psychologically manipulate a subject over time, with the intent to influence their perceptions, actions, and decisions. This manipulation can lead the subject to, knowingly or unknowingly, act against the organization’s interests.

Training should equip employees to recognize manipulation tactics, such as social engineering and extortion, that are used to coerce actions and behaviors harmful to the individual and/or the organization. The training should also encourage and guide participants on how to safely report any instances of coercion.

Offering mental health support and conflict resolution programs tohelp employees identify and report manipulative behavior in theworkplace